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Terms & Conditions

Please read these terms carefully before using our services

Last Updated: January 1, 2026

1 Acceptance of Terms

By accessing and using the Gold Medicals website and services, you accept and agree to be bound by these Terms and Conditions. If you do not agree to these terms, please do not use our services.

These terms may be updated from time to time. Continued use of our services constitutes acceptance of any changes.

2 Our Services

Gold Medicals provides professional medical equipment and related services to healthcare facilities and professionals. Our services include:

Product Sales

Medical equipment and supplies

Technical Support

Expert consultation and assistance

Global Shipping

Worldwide delivery services

After-Sales Service

Warranty and maintenance

3 Orders & Payments

Order Process

All orders are subject to acceptance and availability. We reserve the right to refuse any order at our discretion. Prices are subject to change without notice.

Payment Terms

Payment terms will be specified in the quotation or invoice. We accept various payment methods including bank transfer and major credit cards.

Quotations

Quotations are valid for 30 days unless otherwise specified. Prices quoted are exclusive of taxes and shipping unless stated otherwise.

4 Shipping & Delivery

We ship to most countries worldwide. Delivery times and costs vary depending on the destination and shipping method selected.

Important Notes:

  • Delivery times are estimates and not guaranteed
  • Import duties and taxes are the responsibility of the buyer
  • Risk of loss transfers to buyer upon delivery to carrier

5 Warranty & Returns

Warranty Coverage

Most products come with manufacturer warranty. Warranty periods and terms vary by product. Please refer to product documentation for specific warranty information.

Return Policy

Returns are accepted within 30 days of delivery for unused products in original packaging. Return shipping costs are the responsibility of the buyer unless the return is due to our error.

6 Limitation of Liability

To the maximum extent permitted by law, Gold Medicals shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of our services or products.

Medical equipment should only be used by qualified healthcare professionals. We are not responsible for misuse or improper handling of products.

Questions About Our Terms?

If you have any questions about these Terms and Conditions, please contact our team.

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